Скачать SaaS helpdesk|ServiceDesk Plus для Айфона, Айпада

Категория: Бизнес
Разработчик: Zoho Corporation
Версия: 6.0
Размер: 124.3 МБ


ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. ManageEngine ServiceDesk Plus (Cloud) integrates your help desk requests and assets to help you manage your IT effectively. 

App features: 

Filter requests based on criteria such as unassigned, pending, open etc. 

View, create, edit and delete requests. 

Perform actions (pick up, assign, close, reply) for requests. 

Work log and resolutions can be added/modified for each request.

Что нового в версии 6.0

​1. Support for service request in addition to incident request in iPhone app.
2. Support for Field And Form Rules in iPhone app.
3. Option for marking first response while adding work log and notes.
4. Unauthorised error while adding assets in SDAssetManager login has been fixed.

Приложения от Zoho Corporation