Описание

Chatgram objective is transforming enterprises to on demand powerhouses by providing powerful and smart messaging solutions. We are here to serve you wherever you are. It enables you to process payments, send and receive critical files, and interact with customers privately. 

Features
- Two way messaging
- An intuitive messaging platform to connect you instantly with organisation and businesses 
- Real-time chat with the organisations you choose
- Encrypted cloud based storage that automatically stores attachment and files for rapid reference 
   
The concept of chatgram is to provide businesses a secured chat platform for personalise and customise application via mobile/app. Its ongoing effort is to raise the standard of customer service support available in Asia Pacific initially, for passionate, experienced professionals to communicate, update, stay competitive and share vast international knowledge and skills.  The world today, places much dependence on technology for knowledgeable and skilled professionals to execute business with three key focus points. One, Quickness (FAST) - Respond quickly, and with the relevant information required to ensure the customer is satisfied. Two, Flexibility - Objective is to reduce time wasted waiting on hold or searching for customer service email addresses. The third focus point is User Friendly (EASY) - Establishing excellent customer service through a direct dialogue when you’re not in the mood for human interaction.

Что нового в версии 2.0.0

We hope you all are enjoying our app.
We are  back with some new cool updates to enhance your experience

Here are the new updates:

- Chat with Chatbot
- Agent Transfer when Chatbot don't have answers to Customer's queries
- Notification about Chatbot disabled and In App alerts for Agents to view unread conversations
- Customers can now give Ratings to the conversation