ServiceDesk Plus - IT Help Desk Software App
Размер: 39.4 МБ
Разработчик: Zoho Corporation
© 2011 Zoho Corporation Pvt. Ltd.
Совместимость: iPhone X, iPhone 8Plus, iPhone 8, iPad 74, iPad 73, iPad 72, iPad 71, iPad 612, iPad 611, iPhone 7Plus, iPhone 7, iPhone SE, iPad Pro97 Cellular, iPad Pro97, iPad Pro Cellular, iPad Pro, iPad Mini 4 Cellular, iPad Mini 4, iPhone 6sPlus, iPhone 6s, iPod TouchSixthGen, iPad Mini 3 Cellular, iPad Mini 3, iPad Air 2 Cellular, iPad Air 2, iPhone 6Plus, iPhone 6, iPad Mini Retina Cellular, iPad Mini Retina, iPad Air Cellular, iPad Air, iPhone 5s, iPhone 5c, iPad Mini 4G, iPad Mini, iPad FourthGen 4G, iPad FourthGen, iPod TouchFifthGen, iPhone 5, iPad ThirdGen 4G, iPad ThirdGen, iPhone 4S, iPad 2 3G, iPad 2 Wifi, iPhone 4
Приложения от Zoho Corporation
The IT help desk software trusted by 100,000+ service desks world wide The right help desk app for you - The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified. So you can access best in class features to manage your IT help desk. - This is the only Voice based app in the IT help desk industry Manage your IT help desk tickets on the go - Create, manage, and close help desk tickets - Add subject, description, attachments, resolutions, tasks, worklogs, and notes - Take a picture from your phone and automatically add as attachments to the tickets - View all the details of your ticket including conversations in a single pane - Edit, pick up, assign, close, delete, and reply to tickets - Get important ticket updates as push notifications Get custom views of your tickets - Choose from a wide variety of default views like All tickets, Open tickets, Assigned to me, etc. - Create custom views for faster access to tickets that matter - See response and resolution SLA status flags in the request list view screen Help end users contact the help desk anytime from anywhere - Enable end users to raise tickets from the mobile app in minutes - Get end user contact information from within the help desk ticket Streamline help desk tasks - Add tasks to be associated with help desk tickets - View, edit, and delete tasks as needed - Assign tasks to technicians for clear ownership - Mark scheduled and actual start and end times to keep track of schedule compliance What Customers Say ManageEngine ServiceDesk Plus is really easy to use and our goal for getting people to use the system has become more attainable. - Chris Joyner, User Support Manager, UNC Asheville ServiceDesk Plus is an excellent product. We simply love the dashboard as it allows us to keep a watch on the tickets and quickly provides useful information. - Darren Hammond, ICT Manager, Lesedi Nuclear Services To try the demo of the mobile app , install it on your phone and use the following credentials to login. Username: demo Password : demo Note: This is not a standalone application. To log in, you must have downloaded and installed ServiceDesk Plus app or have an account with ServiceDesk Plus.
Что нового в версии 4.2.2
1. When ‘Domain filtering is disabled’ in the server for AD authentication, app now lists all the public domains in the login page instead of showing "Show all domains" option (Support from server build 9315). 2. Minor bug fixes.